MKD has been providing wholesale distribution of kitchen and bath products across the Midwest for 70 years. Additionally, we are one of Michigan’s largest countertop fabricators – offering a wide selection of granite, quartz, solid surface, and laminate products. Our ability to offer all of our services in-house, from fabrication to installation sets us apart from the competition. Our client’s value that we offer a wide variety of products, including countertops, cabinetry, sinks, faucets, and appliances.   

We are currently seeking a Countertop Revisions Specialist to join our team. Our success lies in the people we hire. We are committed to providing a personal and rewarding experience for every employee in our organization by offering a positive work environment and career advancement by promoting from within. If you define the words ‘Customer Service Excellence’ and are detail-oriented with experience utilizing Cad software / have a drawing background, and meet the following requirements below, we want to talk to you! 

Duties & Responsibilities: 

  • Completing countertop orders noting all required measurements, polished edges, cut-outs (sinks, cooktops, faucet holes), along with any other necessary specifications desired by the customer 
  • Advising customers of any modifications required and providing critical information to the customer concerning the templating and installation processes  
  • Submit completed work orders no later than 24-48 hours from the time of templating  
  • Creating accurate digital drawings of countertops and sinks for installation 
  • Provide world-class customer service to our customers 
  • Be a customer service champion, problem-solve issues daily, construction projects usually always have challenges. 
  • Maintain exceptional working relationships with customers, designers, expediters, contractors, and other staff in order to provide an outstanding customer experience. 
  • Other tasks to support the overall team as assigned by Manager 

Qualifications: 

  • Cad and drawing background 
  • Experience using Stone Profits Systems or similar  
  • Self-Directed worker capable of staying on task with minimal supervision 
  • Excellent B2B written communication and business email skills 
  • Experience using Outlook and other Microsoft Office programs 
  • Great attention to detail 
  • Ability to learn multiple computer programs and proficient typing skills 
  • Construction background or experience a must 
  • Background check required 

What’s in It for You: 

  • Pay is $16-22 (with a review at 90 days) 
  • Benefits 
  • Paid Vacation and PTO 
  • Ongoing Professional Development 
  • The opportunity to work in a true team setting 
  • The flexibility that comes with working for a family-oriented company 
Job Category: CAD
Job Type: Full Time
Job Location: Marshall Michigan

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